Provision > 스토리몰

Provision

Terms of Service

Article 1 Purpose

These terms and conditions use the Internet-related services (hereinafter referred to as "services") provided by ST Communications Mall (hereinafter referred to as "mall") operated by ST Communications Co., (hereinafter referred to as "company" as an e-commerce business operator). The purpose of this is to define the rights, duties and responsibilities of the cyber mall and its users.

※「These terms and conditions apply mutatis mutandis to e-commerce transactions using PC communication, wireless, etc.

Article 2 Definition
  1. "Mall" means a virtual business place set up so that the "Company" can trade goods or services using information and communication facilities such as computers to provide goods or services (hereinafter referred to as "goods, etc.") to users. It is also used in the sense of a business operator that operates a cyber mall.
  2. "User" refers to members and non-members who access the "Mall" and receive the services provided by the "Mall" in accordance with these terms and conditions.
  3. 'Member' refers to a person who has registered as a member of the "Mall" and can continuously use the services provided by the "Mall".
  4. 'Non-member' refers to a person who uses the service provided by the "Mall" without registering as a member.
Article 3 Clarification, explanation and revision of terms and conditions, etc.
  1. "Mall" refers to the contents of these terms and conditions, company name and representative's name, business address (including the address where customer complaints can be handled), phone number, fax number, e-mail address, business registration number, mail-order sales business The report number and the person in charge of personal information management are posted on the initial service screen (front) of the cyber mall so that users can easily identify them. However, the contents of the terms and conditions can be viewed by the user through the connection screen.
  2. The "mall" provides a separate connection screen or pop-up screen so that the user can understand important details such as withdrawal of subscription, delivery responsibility, refund conditions, etc. You must ask for confirmation from the user.
  3. "Mall" means 「Act on Consumer Protection in Electronic Commerce, Etc.」, 「Act on Regulation of Terms and Conditions」, 「Basic Act of Electronic Documents and Electronic Transactions」, 「Electronic Financial Transactions Act」, 「Electronic Signature Act」, 「Promotion of Information and Communications Network Utilization」 This Agreement may be amended to the extent that it does not violate relevant laws such as the Act on Information Protection, Etc., Door-to-door Sales, etc.
  4. When the "Mall" revises these Terms and Conditions, the effective date and reason for the amendment shall be specified and notified along with the current Terms and Conditions on the initial screen of the Mall from 7 days before the effective date to the day before the effective date. However, if the contents of the terms and conditions are changed unfavorably to the user, it will be notified with a grace period of at least 30 days in advance. In this case, the "Mall" clearly compares the contents before and after the revision and displays them in an easy-to-understand manner for users.
  5. When the "Mall" revises these terms and conditions, the amended terms and conditions are applied only to contracts concluded after the effective date, and the provisions of the terms and conditions before the amendment are applied to the contracts already concluded before that date. However, if the user who has already signed a contract sends the intention to be subject to the provisions of the amended terms and conditions to the “mall” within the notice period of the amended terms under paragraph 3 and receives the consent of the “mall”, the amended terms and conditions apply It's possible.
  6. For matters not stipulated in these Terms and Conditions and the interpretation of these Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the 「Consumer Protection Guidelines in Electronic Commerce, etc.」 and the relation In accordance with laws or commercial practices.
Article 4 Provision and change of service
  1. "Mall" performs the following tasks.
    1. Providing information on goods or services and signing a purchase contract
    2. Delivery of goods or services for which a purchase contract has been concluded
    3. Other duties determined by the "mall"
  2. The "Mall" may change the content of goods or services to be provided by a contract to be concluded in the event of a sell-out of goods or services or a change in technical specifications. In this case, the contents of the changed goods or services and the date of provision shall be specified, and the contents of the current goods or services will be immediately notified to the place where they are posted.
  3. If the contents of the service contracted with the user to be provided by the "mall" are changed due to reasons such as out of stock of goods or changes in technical specifications, the reason is immediately notified to the address where the user can be notified.
  4. In the case of the preceding paragraph, the "mall" compensates the user for damages caused by this. However, this is not the case if the "Mall" proves that there is no intention or negligence.
Article 5 Suspension of Service
  1. The "Mall" may temporarily suspend the provision of services in the event of maintenance, replacement, breakdown of information and communication facilities such as computers, or interruption of communication.
  2. "Mall" compensates for damages suffered by users or third parties due to the temporary suspension of the provision of services due to the reasons in Paragraph 1 above. However, this is not the case if the "Mall" proves that there is no intention or negligence.
  3. In the event that the service cannot be provided due to conversion of business items, abandonment of business, integration between companies, etc., the "mall" shall notify the user in the manner stipulated in Article 8 and comply with the conditions originally presented by the "mall". Compensate consumers accordingly. However, if the "mall" does not notify the compensation standards, etc., the mileage or reserve of the users shall be paid to the user in kind or in cash corresponding to the currency value used in the "mall".
Article 6 Membership registration
  1. Users apply for membership by entering member information according to the registration form set by the "mall" and expressing their intention to agree to these terms and conditions.
  2. The "Mall" registers as a member among users who have applied for membership as described in Paragraph 1, unless they fall under any of the following items.
    1. If the applicant for membership has previously lost his or her membership qualifications pursuant to Article 7 (3) of this Agreement, however, 3 years have elapsed since the loss of membership under Article 7 (3) Exceptions are made when consent is obtained.
    2. If there is a false, omission, or error in the registration details
    3. If it is judged that registering as a member is significantly impeded by the technology of the "mall"
  3. The time of establishment of the membership contract is when the consent of the "mall" reaches the member.
  4. If there is a change in the information registered at the time of membership registration, the member must notify the "mall" of the change within a reasonable period of time, such as by modifying member information.
Article 7 Membership withdrawal and loss of qualifications, etc.
  1. Members may request withdrawal from the "mall" at any time, and the "mall" will immediately process the withdrawal of membership.
  2. If a member falls under any of the following reasons, the "mall" may limit and suspend membership.
    1. In case of registering false information when applying for membership
    2. If the member does not pay the debts borne by the member in relation to the use of the “mall” or the price of goods purchased using the “mall”
    3. In case of threatening the order of e-commerce, such as interfering with other people's use of the "mall" or stealing the information
    4. In the case of using the "mall" to conduct an act prohibited by laws or these terms and conditions or contrary to public order and morals
  3. After the "mall" restricts or suspends membership, if the same action is repeated twice or more or the cause is not corrected within 30 days, the "mall" may lose membership.
  4. If the "mall" loses membership, membership registration is cancelled. In this case, the member is notified of this and given an opportunity to explain by setting a period of at least 30 days before the cancellation of membership registration.
Article 8 Notice to Members
  1. If the "mall" notifies the member, the member may make a contract with the "mall" to the designated e-mail address.
  2. The "mall" may substitute individual notices by posting on the "mall" bulletin board for more than one week in the case of a notice to a large number of unspecified members. However, individual notices are given for matters that have a significant impact on the member's own transaction.
Article 9 Purchase Application
  1. Users of "mall" apply for purchase in the "mall" by the following or similar methods, and "mall" shall provide the following information in an easy-to-understand manner to users when applying for purchase.
    1. Search and select goods, etc.
    2. Enter the recipient's name, address, phone number, e-mail address (or mobile phone number), etc.
    3. Confirmation of contents of terms and conditions, services with limited right to withdraw subscription, and cost burden such as shipping and installation costs
    4. Indication of agreeing to these terms and conditions and confirming or rejecting the items in item 3. above (eg, click the mouse)
    5. Agree to purchase application for goods, etc. and confirmation of this or confirmation of “Mall”
    6. Select a payment method
  2. If the "Mall" needs to provide or entrust the purchaser's personal information to a third party, the purchaser's consent must be obtained at the time of the actual purchase application, and comprehensive consent is not obtained in advance when registering as a member. In this case, the "mall" shall indicate to the purchaser the items of personal information to be provided, the recipient, the purpose of use of the recipient's personal information, and the period of retention and use. However, if there are other provisions in the relevant laws, such as the case of consignment handling of personal information pursuant to Article 25 Paragraph 1 of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, it shall be followed.
Article 10 Establishment of contract
  1. The "Mall" may not accept the purchase application as in Article 9 if it falls under any of the following items. However, in the case of entering into a contract with a minor, the minor or his/her legal representative must notify that the contract may be canceled if the consent of the legal representative is not obtained.
    1. In case of false, omission or error in the application details
    2. When a minor purchases goods and services prohibited by the Youth Protection Act, such as tobacco and alcohol
    3. If it is judged that accepting other purchase requests is significantly impeded by the "Mall" technology
  2. The contract is deemed to have been established when the consent of the "mall" reaches the user in the form of a receipt confirmation notice in Article 12 (1).
  3. In the expression of consent of the "mall", information on the confirmation of the user's purchase application and availability of sale, correction or cancellation of the purchase application, etc. must be included.
Article 11 Payment method
The payment method for goods or services purchased from the "mall" can be made by any of the following methods available. However, the "Mall" cannot collect any nominal fee in addition to the price of goods, etc. for the user's payment method.
  1. Various account transfers such as phone banking, internet banking, and mail banking
  2. Payment with various credit cards, such as prepaid cards, debit cards, and credit cards
  3. Deposit online without bankbook
  4. Payment by electronic money
  5. Payment upon receipt
  6. Payment by points paid by the "mall" such as mileage
  7. Payment by gift certificate contracted with "mall" or recognized by "mall"
  8. Payment by other electronic payment methods, etc.
Article 12 acknowledgment notice, change and cancellation of purchase application
  1. The "Mall" notifies the user of receipt confirmation when there is a purchase request from the user.
  2. The user who has received the acknowledgment notice may request to change or cancel the purchase application immediately after receiving the acknowledgment notice if there is any discrepancy in the expression of intent, and the "mall" shall, without delay, if there is a request from the user before delivery. It must be processed according to the request. However, if the payment has already been made, the provisions regarding withdrawal of subscription, etc. in Article 15 shall apply.
Article 13 Supply of goods
  1. The "mall" shall take other necessary measures such as order production, packaging, etc. so that the goods can be delivered within 7 days from the date of the user's subscription, unless there is a separate agreement with the user regarding the supply period of goods, etc. Take it. However, if the "Mall" has already received all or part of the payment for goods, etc., it will take action within 3 business days from the date of receiving all or part of the payment. In this case, the "Mall" takes appropriate measures so that the user can check the supply procedure and progress of goods, etc.
  2. "Mall" specifies the delivery method, the delivery cost bearer for each means, and the delivery period for each means for the goods purchased by the user. If the "mall" exceeds the agreed delivery period, it must compensate the user for damages. However, this is not the case if the "Mall" proves that there is no intention or negligence.
Article 15 Withdrawal of subscription, etc.
  1. A user who has entered into a contract for the purchase of goods with the "Mall" shall receive a document regarding the contract contents pursuant to Article 13 (2) of the 「Act on Consumer Protection in Electronic Commerce, Etc.」 If the supply of goods, etc. is delayed from the time of receipt, the subscription can be withdrawn within 7 days from the date the goods are supplied or the supply of goods is started). However, if there are other provisions in the 「Act on Consumer Protection in Electronic Commerce, etc.」 regarding withdrawal of subscription, the provisions of the same Act shall apply.
  2. Users cannot return or exchange goods, etc., if they fall under any of the following items.
    1. If the goods, etc. are lost or damaged due to reasons attributable to the user (however, if the packaging is damaged to check the contents of the goods, the subscription may be withdrawn)
    2. In case the value of goods has significantly decreased due to the user's use or partial consumption
    3. In case the value of goods, etc. has significantly decreased to such an extent that resale is difficult due to the passage of time
    4. If it is possible to reproduce with goods with the same performance, if the original packaging of the goods, etc. is damaged
  3. In the case of Paragraph 2, 2 to 4, if the "Mall" does not specify in advance the fact that the withdrawal of subscription is restricted in a place where the consumer can easily understand it, or does not take measures such as providing a trial product, the Withdrawal of subscription, etc. is not limited.
  4. Notwithstanding the provisions of Paragraphs 1 and 2, if the content of goods, etc. is different from the content of the indication or advertisement or the contract is performed differently, the user must notify the fact within 3 months from the date of receiving the goods, etc. You can withdraw your subscription within 30 days from the date you didn't know or could have known.
Article 16 Effect of withdrawal of subscription, etc.
  1. The "Mall" refunds the price for goods, etc. that have already been paid within 3 business days when goods, etc. are returned from the user. In this case, when the “mall” delays the refund of goods, etc. to the user, the delayed interest calculated by multiplying the delay period by the delayed interest rate prescribed in Article 21-2 of the Enforcement Decree of the Consumer Protection Act in Electronic Commerce, etc. shall be paid. .
  2. When the user pays for goods, etc. with a payment method such as credit card or electronic money in refunding the above price, the “mall” promptly requests the payment for goods, etc. from the company that provided the payment method without delay. request to suspend or cancel.
  3. In the case of withdrawal of subscription, the cost required to return the supplied goods, etc. shall be borne by the user. "Mall" does not claim a penalty or compensation for damages from the user for the reason of withdrawal of subscription, etc. However, if the contents of the goods, etc. are different from the contents of the display or advertisement, or the contract is performed differently, and the subscription is withdrawn, the cost necessary to return the goods, etc. shall be borne by the "mall".
  4. If the user has paid the shipping cost when receiving goods, etc., the "mall" clearly indicates who bears the cost when the subscription is withdrawn so that the user can easily understand.
Article 17 Protection of personal information
  1. The "Mall" collects the minimum amount of personal information to the extent necessary to provide services when collecting users' personal information.
  2. The "Mall" does not collect in advance the information necessary to fulfill the purchase contract when registering for membership. However, this is not the case in cases where identification is required prior to a purchase contract in order to fulfill the obligations under the relevant laws and regulations, and the minimum amount of specific personal information is collected.
  3. When the "Mall" collects and uses a user's personal information, it notifies the user of the purpose and obtains consent.
  4. The "Mall" cannot use the collected personal information for any purpose other than the intended purpose, and when a new purpose of use occurs or if it is provided to a third party, the "Mall" informs the user of the purpose and obtains consent at the stage of use and provision I receive. However, there are exceptions if there are other provisions in the relevant laws and regulations.
  5. If the "Mall" needs to obtain the user's consent pursuant to paragraphs 3 and 4, the identity of the person in charge of personal information management (affiliation, name and phone number, other contact information), the purpose of collection and use of information, Matters stipulated in Article 22 (2) of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, such as matters related to information provision to third parties (recipient, purpose of provision, and content of information to be provided), shall be specified or notified in advance. and the user may withdraw this consent at any time.
  6. Users may at any time request to view and correct errors in their personal information possessed by the “mall”, and the “mall” is obliged to take necessary measures without delay. If the user requests the correction of an error, the "mall" does not use the personal information until the error is corrected.
  7. The "mall" shall limit the persons handling the user's personal information to a minimum for the protection of personal information, and the loss, theft, leakage, or provision of the user's personal information, including credit cards and bank accounts, to a third party without consent , shall be responsible for any damages to the user due to alteration, etc.
  8. The "Mall" or a third party who received personal information from it destroys the personal information without delay when the purpose of collecting or receiving personal information has been achieved.
  9. The "Mall" does not set the consent box for collection, use, and provision of personal information to be selected in advance. In addition, it specifies the services that are restricted when users refuse to consent to the collection, use, and provision of personal information, and provides services such as membership registration due to the user's refusal to consent to the collection, use, and provision of personal information, which is not a mandatory collection item. We do not limit or decline offers.
Obligations of Article 18 "Mall"
  1. The "Mall" shall not engage in acts prohibited by laws and these Terms and Conditions or contrary to public order and morals, and shall do its best to provide goods and services continuously and stably as stipulated in these Terms and Conditions.
  2. The "Mall" must have a security system to protect users' personal information (including credit information) so that users can safely use Internet services.
  3. The "mall" shall be responsible for compensating for damages to the user when the "mall" has displayed or advertised unfairly as prescribed in Article 3 of the 「Act on Fair Display and Advertisement」 for products or services.
  4. "Mall" does not send commercial e-mails that users do not want.
Article 19 Member's Responsibilities for ID and Password
  1. The member is responsible for managing the ID and password except in the case of Article 17.
  2. Members must not let a third party use their ID and password.
  3. If a member recognizes that his/her ID and password are stolen or used by a third party, he/she shall immediately notify the "mall" and follow the instructions of the "mall".
Article 20 User's Responsibilities
The user should not conduct the following.
  1. Registration of false information when applying or changing
  2. Stealing other people's information
  3. Change of information posted on "Mall"
  4. Transmission or posting of information (computer program, etc.) other than the information set by the "mall"
  5. Infringement of intellectual property rights such as copyrights of "Mall" and other third parties
  6. Acts that damage the reputation of "Mall" or other third parties or interfere with business
  7. The act of disclosing or posting obscene or violent messages, images, voices, or other information that goes against public order and morals on the mall
Article 21 Relationship between the connected "mall" and the connected "mall"
  1. If the upper "Mall" and the lower "Mall" are linked by a hyperlink (eg, the subject of a hyperlink includes text, pictures, and moving images), the former is called the "Mall" (website) and The latter is called the Connected "Mall" (Website).
  2. The connected "mall" is the initial screen of the connected "mall" or the pop-up screen at the time of connection, indicating that the connected "mall" does not take responsibility for guarantees for transactions performed with users by the goods independently provided by the connected "mall". In this case, we are not responsible for the guarantee for the transaction.
Article 22 Attribution of copyright and restrictions on use
  1. The copyright and other intellectual property rights for works created by the "mall" belong to the "mall".
  2. Users may use the information obtained by using the "Mall" for commercial purposes by copying, transmitting, publishing, distributing, broadcasting, or other methods without prior consent of the "Mall" without the prior consent of the "Mall". You must not let a third party use it.
  3. "Mall" must notify the user when using the copyright belonging to the user according to the agreement.
Article 23 Dispute Resolution
  1. "Mall" reflects the legitimate opinions or complaints raised by users and installs and operates a damage compensation processing organization to compensate for the damage.
  2. The "Mall" handles complaints and opinions submitted by users preferentially. However, if prompt processing is difficult, the reason and processing schedule will be immediately notified to the user.
  3. If a user requests for damage relief in relation to an e-commerce dispute between the "mall" and the user, it may be subject to mediation by the Fair Trade Commission or a dispute mediation agency commissioned by the Mayor/Do Governor.
Article 24 Jurisdiction and Governing Law
  1. A lawsuit related to an e-commerce dispute between the "mall" and a user is based on the address of the user at the time of filing, and if there is no address, the district court having jurisdiction over the place of residence shall have exclusive jurisdiction. However, if the address or residence of the user is not clear at the time of filing, or if the user is a foreign resident, the complaint shall be submitted to the competent court under the Civil Procedure Act.
  2. Korean law applies to e-commerce lawsuits filed between the "mall" and users.
Part  Enforcement date, etc.
  1. These terms and conditions take effect from 2021. 09. 01.
  2. These Terms and Conditions comply with Electronic Commerce (Internet Cyber ​​Mall) Standard Terms and Conditions No. 10023 (Revised on September 19, 2014).